OUR PRIVACY POLICY
What personal information do we collect and hold?
Countrywide Finance Ltd is likely to collect a broad range of information about our customers and prospective customers in the process of conducting our business. This information may include things such as contact details, financial information and supporting documentation (including credit history details), identification information, banking details, personal references and transactional history. In order to satisfy our legal obligations we may need to retain that information even after a transaction has come to an end (subject to our obligations under the Privacy Act).
How Do We Collect Information?
Whenever it is possible and practical to do so we collect personal information directly from the person concerned. For example we collect personal details over the phone, by email, fax, on completed forms (such as an application form) or by mail. There may be occasions however where we need to collect personal information that we require for a particular purpose from a third party.
Why Do We Collect & Hold Personal Information?
We collect this information in order to undertake and complete the many transactions we have with our customers, suppliers and other parties with whom we do business. Personal information collected may also be used for keeping our customers informed of the many products we have which may include using it for direct marketing. If you do not wish to receive these offers please kindly email us direct and let us know.
To Whom May We Disclose The Information We Hold?
In providing and managing our services, we have professional relationships with other businesses and may disclose personal information to them in the process. These organisations provide professional services to Countrywide Finance Ltd and may require access to the personal information we hold on file in order for them to provide and perform those services. We require that these companies uphold and adhere to the requirements of the Privacy Act. You authorise Countrywide Finance to disclose information held about you.
How Do You Access The Information Held About You On File?
If you wish to obtain details of your personal information that we hold, please contact us direct.
Your personal information on the web
We do not collect information about you when you visit our website unless you apply for credit online.